Blue Moon Necklace

How much time do returns take to be processed?
Once we have your return package we will register it and you will receive an email notification once return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.

Returns via Veecans store: Returns will be processed to the original payment method and will take up to 3-7 business days for the credit to be applied.

No free shipping, according to regional needs to charge the corresponding freight

Maintenance tips

• This product has been selected through multiple processes and has passed the quality inspection of Veecans quality inspectors. This product is made of low-sensitivity materials that meet the current international standards, so that you can wear it with confidence.
• In order to extend the service life of the product, maintain beautiful appearance, and avoid damage caused by careless use, Veecans recommends that you pay attention to the following jewellery maintenance guidelines.
• Veecans products have been tested by external forces, but friction and impact with hard objects are easy to cause scratches, wear and fade on the metal surface;
• When not wearing it, please put the jewellery in the original box or swan soft velvet bag to avoid damage to the product. When saving the chain jewellery, please buckle the tail button to avoid entanglement with each other;
• Avoid contact with alcohol, chemical components, acidic substances, etc. in perfumes, cosmetics, skin care products, and items containing tartaric acid, which will corrode metals and accelerate the oxidation of jewellery;
• Please remove and put away the jewellery before bathing, washing your hands or swimming. Chlorine, alkaline substances and acidic substances in the water will cause corrosion to the jewellery;
• Do not put jewellery in direct sunlight, excessive humidity or high temperature, as this may cause jewellery to change colour.